Rahming's Medical Centre - Privacy Policy
Effective Date: January 22, 2025
1. Introduction
Rahming's Medical Centre ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how
2. Information We Collect
We may collect various types of information from you, including:
- Personal Information:
- Name
- Date of birth
- Contact information (phone number, email address)
- Address
- Medical history (including diagnoses, medications, allergies)
- Insurance information
- Emergency contact information
- Financial Information:
- Billing information (credit card details, insurance details)
- Payment history
- Usage Information:
- Information about your use of our services, such as appointment history, website usage data, and app usage data.
- Other Information:
- Information you provide to us through surveys, feedback forms, or other channels.
3. How We Collect Information
We collect information from you in several ways, including:
- Directly from you: When you provide information to us through our website, mobile apps, or in person.
- From third parties: We may receive information about you from third parties, such as insurance companies or other healthcare providers.
- Automatically: We may automatically collect certain information about your device and your use of our services, such as your IP address, browser
type, and browsing activity.
4. How We Use Your Information
We use your information for various purposes, including:
- Providing healthcare services: To schedule appointments, provide medical care, and manage your medical records.
- Billing and insurance: To process payments, submit insurance claims, and manage billing.
- Communicating with you: To send you appointment reminders, health alerts, and other important information.
- Improving our services: To improve the quality of our services and develop new features.
- Marketing and communication: To send you marketing and promotional materials (with your consent).
- Compliance with legal and regulatory requirements: To comply with applicable laws and regulations.
5. Information Sharing
We may share your information with:
- Healthcare providers: Other healthcare providers involved in your care.
- Insurance companies: To process insurance claims and obtain payment for services.
- Business associates: Business associates who assist us in providing healthcare services (e.g., billing companies, IT vendors).
- Law enforcement: To comply with legal requests or in response to valid legal process.
- Other third parties: With your consent or as otherwise permitted by law.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. We use a combination of
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by
8. Your Rights
You may have certain rights regarding your personal information, such as the right to:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate or incomplete information.
- Erasure: Request the deletion of your personal information in certain circumstances.
- Restriction: Request the restriction of processing your personal information.
- Data portability: Request the transfer of your personal information to another organization.
- Object: Object to the processing of your personal information in certain circumstances.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: